Digilab

WHAT WE DO

What We Do Best

Industries We Serve

We power customer support for clients across various industries, including:

  • E-commerce & Retail
  • Healthcare & Wellness
  • Real Estate & Property Management
  • Finance & Insurance
  • SaaS & IT Services
  • Travel & Hospitality
WHAT WE DO

Let’s Check Our Scientific
Digital Marketing solutions

Pricing & Packages

Simple. Transparent. Scalable.

At OnPointCall, we believe in offering high-quality customer support solutions without the confusing price tags or hidden fees. Whether you’re just starting or scaling fast, we’ve got a plan that fits your business needs—and your budget

Choose the Right Package for You

Each package includes:

Professionally trained agents
Full call center infrastructure
Multichannel support (phone, email, chat)
Daily reporting & account oversight
High-speed internet & backup power
English-speaking support staff
  • Starter Package

  • $600/Mo

  • Perfect for small businesses or solo professionals:

    • 1 Dedicated Agent
    • 35–40 hours per week
    • Office-based setup with supervision
    • Inbound or outbound focus
    • Basic reporting & quality checks

    📈 Get started with a reliable, budget-friendly customer support solution.

  • Expert Package

  • $29/Mo

  • Designed for businesses needing advanced support and weekend coverage

    • 1 Dedicated Expert-Level Agent
    • Up to 7 days/week availability
    • Overtime-ready (evenings, holidays)
    • Advanced communication skills
    • Industry-specific experience
    • Custom call scripts & KPIs

    💼 Ideal for high-touch industries like healthcare, finance, and B2B.

  • Team Package

  • Custom Pricing

  • Scale with a flexible team of 3–5 agents tailored to your workflow

    • Mix of expert and entry-level agents
    • Custom scheduling & shift coverage
    • Full team supervision
    • SLA-backed performance
    • Tailored training & onboarding
    • Monthly contract or long-term plans

Starter Package

$ 600 Month
  • Perfect for small businesses or solo professionals
  • 1 Dedicated Agent
  • 35–40 hours per week
  • Office-based setup with supervision
  • Inbound or outbound focus
  • Basic reporting & quality checks
  • 📈 Get started with a reliable, budget-friendly customer support solution.

Expert Package

$ 1200 Month
  • Designed for businesses needing advanced support and weekend coverage
  • 1 Dedicated Expert-Level Agent
  • Up to 7 days/week availability
  • Overtime-ready (evenings, holidays)
  • Advanced communication skills
  • Industry-specific experience
  • Custom call scripts & KPIs
  • 💼 Ideal for high-touch industries like healthcare, finance, and B2B.

Team Package

Custom Pricing

  • Mix of expert and entry-level agents
  • Custom scheduling & shift coverage
  • Full team supervision
  • SLA-backed performance
  • Tailored training & onboarding
  • Monthly contract or long-term plans
  • 📞 Pricing depends on scope, hours, and contract length Let’s design a team structure that works for your business.

Need Something Custom?

No two businesses are alike, and neither are your support needs. If you’re not sure where to start or need a hybrid solution, our team will work with you to design a custom support package that meets your exact goals.🚀 Get Started in 3 Simple Steps:

Schedule a Free Discovery Call

Choose Your Plan or Customize One

Launch Your Dedicated Support Team

Ready to Take Your Customer
Support to the Next Level?

Contact us to discuss your needs, ask questions, or request a custom quote.

Why Choose Us?

Trained, Reliable Agents

 Friendly professionals fluent in customer care.

Scalable Solutions

Start small or go big—we adapt to your growth

Omnichannel Support

Meet your customers where they are

Data Security Focused

Fully GDPR & HIPAA compliant.

Client-Centered Approach

We don’t just work for you—we work with you.

Let’s Talk!

Partner with us and elevate your customer experience. Contact us today for a free consultation or a customized proposal.

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What people say
About our Services

Onpointcall

Your trusted partner in 24/7 customer service, inbound & outbound calling, technical support, and multichannel communication. Serving businesses across e-commerce, real estate, healthcare, SaaS, and more.

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